Terms and Conditions nowa88 —
Complete Platform Usage Guide

01Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and nowa88 ("Platform", "we", "company"). These Terms govern your use of the website, mobile app, and all services provided by nowa88.

By accessing, registering, or using any part of the nowa88 platform, you hereby confirm that you have read, understood, and agreed to be bound by these Terms, together with Privacy Policy and Responsible Gaming Policy us as a party to this agreement.

02User Eligibility

To be eligible to use nowa88's services, you must meet all of the following requirements at all times:

• Must be at least 18 years old on the date of registration.
• Have full legal capacity to enter into a binding contract.
• Not residing in a jurisdiction where the use of this service is illegal or restricted by local laws.
• Never been declared bankrupt or undergoing insolvency proceedings.
• Not currently subject to any ban or restriction from using the platform imposed by nowa88 due to prior violations of the Terms.
• Registering for personal entertainment purposes only and not on behalf of any third party.

Nowa88 reserves the right to request eligibility verification at any time. Failure to submit the required documents within the stipulated period may result in the account being temporarily suspended until verification is complete.

03Registration and Account Security

Each user is permitted to register one account only on the nowa88 platform. Owning multiple accounts — whether using the same or different identities — constitutes a serious violation of these Terms.

During registration, you are required to provide true, accurate, and current information. The information submitted must include your full name as per your identity card, date of birth, active mobile number, and a valid email address.

• You are solely responsible for keeping your account password and login credentials confidential.
• Any activity that occurs under your account is considered to have been authorized by you.
• Please notify nowa88 immediately if you suspect any unauthorized access to your account.
• Nowa88 recommends using a strong password and enabling two-factor authentication (2FA) for added security.

Identity verification (KYC) is required before the first withdrawal and may also be requested at any time for compliance purposes. Required documents may include a copy of your Malaysian identity card, a recent utility bill, or a bank statement.

04Deposit and Payment Methods

Nowa88 accepts deposits via a range of local Malaysia payment methods, including online banking, Touch 'n Go eWallet, GrabPay, DuitNow QR, and bank transfers. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

• All payment methods used must be registered in your own name — the same name as your nowa88 account.
• Nowa88 does not accept deposits from third-party accounts under any circumstances.
• Minimum and maximum deposit limits vary by payment method and are subject to change from time to time.
• Successfully processed deposits cannot be cancelled by the user.
• Nowa88 reserves the right to hold any suspicious deposits pending further investigation.

05Fund Withdrawal

Users may request a withdrawal of funds from their nowa88 account balance at any time, subject to the following conditions:

• Identity verification (KYC) must be completed before the first withdrawal is approved.
• Withdrawals can only be processed to the same payment method used for the deposit, or a method that has been verified under your name.
• The minimum withdrawal amount is MYR 50 or as stipulated by the chosen method.
• Withdrawal processing time is between 1 to 5 business days, depending on the method and internal review process.
• Nowa88 reserves the right to request additional documents before approving large or unusual withdrawals.
• Bonus funds that have not met the wagering requirements cannot be withdrawn.

Nowa88 reserves the right to place a hold on withdrawals while an investigation is ongoing in the event of suspicious activity, suspected fraud, or potential breach of terms. Users will be notified accordingly.

06Bonuses, Promotions and Wagering Requirements

Nowa88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, sports promotions, and more. All offers are subject to the specified wagering requirements.

• Wagering requirements mean the bonus amount must be turned over in bets a specified number of times before a withdrawal is permitted.
• Some games may not count or may only partially count towards fulfilling bonus wagering requirements.
• Bonuses are non-transferable between accounts and are for the use of the recipient account only.
• Nowa88 reserves the right to void any bonus suspected of being obtained through fraud, abuse, or breach of terms.
• The time limit to fulfil bonus wagering requirements varies by promotion type and will be stated in the specific terms of each offer.

07Game Rules and Outcomes

All games available on nowa88 use a Random Number Generator (RNG) that has been certified by independent auditors. This ensures that every game outcome is truly random and fair for all players.

• Game results recorded by the nowa88 server are final and cannot be disputed.
• In the event of a technical disruption during a game session, nowa88 will endeavour to restore the session to its original state or void the relevant bets.
• Nowa88 reserves the right to void any wagers placed based on technical errors, incorrect odds, or system vulnerabilities.
• The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited.

08Prohibited User Conduct

Nowa88 users are strictly prohibited from engaging in the following:

• Using any form of fraud, manipulation, or dishonest means in games or financial transactions.
• Colluding with other players to manipulate game outcomes.
• Using third-party software, automated bots, or any tools that provide an unfair advantage.
• Registering multiple accounts to abuse bonus or promotional offers.
• Spreading false or misleading information about nowa88 to others.
• Engaging in any money laundering activities through the nowa88 platform.
• Attempting to access nowa88's systems, databases, or source code without authorization.

Violation of any of the above may result in immediate account suspension or termination, forfeiture of balances and bonuses, and reporting of the incident to the relevant authorities.

09Account Suspension and Termination

Nowa88 reserves the right to suspend or terminate a user's account at any time with or without prior notice if:

• The user has violated any Terms and Conditions stated in this document.
• The user is found to have provided false information during registration or the KYC process.
• There is suspicious activity or a possible involvement of fraud.
• The user failed to submit verification documents within the specified timeframe.
• The relevant authorities have directed nowa88 to do so.

Users also have the right to close their own account at any time by contacting the nowa88 support team. Any valid balance in the account will be returned after the review is complete, subject to the fulfilment of all outstanding conditions.

10Limitation of Liability

Nowa88 provides the platform on an "as-is" basis and makes no guarantee that the service will always be error-free or uninterrupted. To the extent permitted by law, nowa88 is not liable for:

• Financial losses resulting from technical disruptions, system errors, or cyberattacks beyond nowa88's control.
• Unsatisfactory game outcomes — RNG results are final and cannot be disputed on grounds of dissatisfaction.
• Losses due to unauthorised account access caused by the user's own negligence in safeguarding their login credentials.
• Indirect, incidental, or consequential losses arising from the use of the platform.

11Intellectual Property

All content, designs, logos, graphics, text, software, and other elements found on the nowa88 platform are the exclusive property of nowa88 or the relevant licensors. You are not permitted to copy, distribute, modify, or exploit any such content without prior written consent from nowa88.

You are granted a limited, non-exclusive, and non-transferable licence to access and use the nowa88 platform for personal and non-commercial purposes only.

12Amendments to Terms and Conditions

Nowa88 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Any material amendments will be communicated to registered users via email or an in-platform notice at least 7 days before the changes take effect.

Continued use of the nowa88 platform after the effective date of any amendment constitutes your acceptance of and agreement to the revised Terms. If you do not agree with the amendments, you must discontinue use of the platform and close your account.

13Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to the operation of the nowa88 platform. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to submit the dispute to binding arbitration in accordance with the prescribed procedures.

14How to Contact Us

If you have any inquiries, concerns, or complaints regarding these Terms and Conditions, we encourage you to contact the nowa88 team through the following methods:

• Live Chat: Available 24 hours a day, 7 days a week, directly from the nowa88 platform.
• Support Email: [email protected] (responded within 24–48 working hours).
• Help Centre: Visit the FAQ for answers to frequently asked questions.

Our team is ready to assist in both Bahasa Melayu and English. We are committed to resolving every inquiry and complaint promptly and professionally.